WhatsApp Media Retention
Prestige Rep Team Published on: 01/19/2026
Files shared on WhatsApp, such as photos and documents, are often critical to customer conversations. Until now, these files could disappear automatically due to built-in limitations. With this release, all WhatsApp media are now automatically stored in the CRM for up to 1 year, with the option for additional manual saving. Let’s check how to use it!
System Updates
